The Microsoft 365 Desktop Setup Tool may also return MSI-specific errors and error codes as a result of the updates that are applied. The Windows Update log file might contain information about why a specific update wasn't installed. The location of the Windows Update log file is %windir%\WindowsUpdate.log. Events that are related to the Microsoft 365 Desktop Setup Tool contain the following text:īy default, this information is also logged in the Windows Update log. When the installation of a required update isn't successful, the failure is logged in the Application log. The log files in the Windows Update log folder.To further troubleshoot issues such as updates that couldn't be installed, view the following log files: %LOCALAPPDATA%\Microsoft\Office365\DesktopSetup.C:\Users\AppData\Local\Microsoft\Office365\DesktopSetup.On a computer that's running Windows 8.1, Windows 8, Windows 7, or Windows Vista, the log file can be found in one of the following locations:.While the Microsoft 365 Desktop Setup Tool is running, you can press Ctrl Shift L to package the log files and save them to a location of your choice.The Microsoft 365 Desktop Setup Tool log files can be found in the following locations: This article describes the error messages that you might receive and the conditions that trigger these errors. When an error occurs, an error message is recorded in the Microsoft 365 Desktop Setup Tool log file. When you try to install updates to client computers by using the Microsoft 365 Desktop Setup Tool, you may encounter errors.
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